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New Advanced PBX System

Customer expectations have soared. Purpose-built for SMEs to fulfill more sophisticated communication needs, the P-Series PBX System is a converged system to wrap a suite of services around, including voice, mobility, presence, web application, collaboration, and more.

  • Attractive price/performance ratio

  • An easy approach to fill the UC gap

  • Experiences built for everyone

  • Boundless possibilities

Linkus UC Clients: Any Device, Anywhere

Driven through a set of applications for Windows, MAC, Android, iOS, and web browsers, Linkus UC Clients enable P-Series PBX users to easily turn mobile phones, desktops, and even browsers into office extensions. Use Linkus UC Clients to stay connected and productive whether you are in the office, on the go, or working from home.

  • All office extension features

  • One number reach on any device

  • See the status of your colleagues

  • Play voicemails directly

  • Click to call from web pages and CRMs

  • Level up experience with Linkus Cloud Service

Operator Panel: Gain Complete Control of the Call Flows

The Operator Panel is a visualized console for receptionists to quickly manage incoming calls based on the real-time availability of employees. Simply drag and drop to dispatch calls to extensions, ring groups, and queues – all from your web browser. Advanced call controls, such as transfer, park, pick up, hang up, monitor, etc., are also supported to provide the utmost convenience.

Economical Call Center Solution: Catering to SME Service Center

Call center telephony for SME doesn’t have to be expensive or complex. P-Series PBX System introduces an inbound call center solution tailored for SMEs to optimize agent productivity and boost customer satisfaction in a budget-friendly way.

  • Route incoming calls to the proper queue and the right, available agent based on certain strategies you set up.

  • Paired with ACD, IVR prompts callers to their desired destinations with customized rules, helping SMEs handle high volumes of incoming calls.

  • Keep track of every phone conversation to improve the performance of your agents or for compliance with regulatory.

  • View real-time display of incoming calls, agent status and other queue-related statistics to help you efficiently handle the calls.

  • For agents and supervisors to intuitively monitor agent & queue activities in real time and quickly identify any possible issues.

  • Use detailed statistical reports for multi-dimension performance measurement and gain in-depth insights on efficiency improving.

Intelligent Design for Unparalleled User & Management Experience

  • Fresh, Modern, and User-Friendly Interface

    Ensure simplicity and clarity for both administrator and employee users with responsive design, live graphs, clear navigation, etc.

  • NFC Write/Read for IP Address Configuration

    Simply scan the Yeastar logo on the appliance with the NFC function on your mobile phone and quickly configure the PBX's IP address from your phone.

  • Role-based Granular Permission

    Assign employees different user roles to grant specific access privileges to the right individuals while everyone can manage their own settings.

  • Extension Group for Extra Flexibility

    Add users to extension groups, make them visible to designated people, and customize their permissions according to various business needs.

  • Smart Voicemail Handling

    Customize greetings according to the extension status and choose how to be notified when receiving a voicemail based on user preferences.

    Voice message greeting can be customized according to extension status.

  • Expanded Presence Status Options

    Take advantage of enriched presence status, use temporary settings to cope with more scenarios, and switch agent status automatically.

The Full Feature List: From the Must-Haves to the Nice-to-Haves

With a lengthy list of features, P-Series PBX System is able to do a lot more than you expect it to, covering everything SMEs would ask for in daily business communications.

Some advanced features are accessible through easy subscription as follows. The Basic Plan is included with the appliance while the Enterprise Plan requires additional subscriptions.

 

 

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